Policies & terms.
Please take a moment to read these before booking. They explain what our services are, what they are not, and how bookings work.
Our services are professional opinions
Color analysis, Kibbe body type analysis and styling services are professional opinions based on our training, experience and visual assessment. Color perception is subjective and can vary with lighting, screens, photography and personal preference, and different analysts may reach different conclusions. Our recommendations are guidance, not guarantees. We do not guarantee any particular result, appearance, outcome or level of satisfaction.
Virtual analysis
Virtual analysis relies on the photos and information you provide. Its accuracy depends on following the photo guide closely, including natural lighting and unedited images. Colors may also display differently on different screens and devices. We are not responsible for results affected by photo quality, lighting, filters or display settings.
Not medical or professional advice
Our services relate to personal style and appearance only. They are not medical, psychological, dermatological or other professional advice. Comments on our site about how clients feel describe personal experiences, not health claims. For hair color, please work with a licensed colorist. For makeup or skincare products, follow the manufacturer's directions and patch-test where recommended.
Results, photos and testimonials
Before-and-after photos and testimonials reflect individual experiences. Your results may differ. Product and brand suggestions are offered for convenience; we are not responsible for third-party products, their availability or their performance.
Bookings, payment and cancellations
Saturday and Sunday appointments are an additional $25. A travel fee, based on distance, applies to appointments outside our St. Louis Park studio; for corporate events, travel is included in your quote. Virtual color analysis and Kibbe style analysis are paid in full at checkout. In-studio appointments require a $200 non-refundable deposit, paid by online invoice, before your appointment is confirmed; it is applied toward the full price of your session. You may reschedule up to 3 times; the deposit is not refunded. All sales are final for all services, and all services are non-refundable. See "Your happiness matters" below.
Late arrivals and no-shows
Please arrive on time for your appointment. If you arrive more than 15 minutes late, your session may be shortened so it still ends on time, or rescheduled at our discretion. If you miss your appointment without notice, your deposit is non-refundable and the session may not be rescheduled.
Pricing
Prices are listed on our website and may change from time to time. The price in effect when you book is the price you pay.
Payments and disputes
Payments are processed securely by a third-party payment provider; we do not store your card details. By booking, you agree to these policies. If you have a concern about a charge, please contact us first so we can resolve it together before opening a dispute with your bank or card provider.
Color parties
By booking a color party, you agree to these policies. The full party fee is paid at booking and reserves your date and time. Parties may be rescheduled up to two times with at least one week's notice by email; after two reschedules, the party is cancelled and payment is not refunded. If you cancel less than one week in advance, payment is not refunded and the party may not be rescheduled. Your final guest count is due two weeks before your party; added guests must be approved in advance, and if fewer guests attend, the booked total still applies. There is a 10-minute grace period, after which the party may be shortened so it still ends on time. All party fees and purchases are final and non-refundable, and swatch fans are purchased separately at the party.
Events at your location
When we come to your home, office or venue, the host is responsible for providing a safe space with access to outlets, and for their guests and property. We take care with our equipment and your space, but we are not responsible for injury, loss or damage at locations we do not control, except where caused by our own negligence.
Gift cards
Gift cards are digital and are sent by email within 24 – 48 hours of purchase. They expire one year from the date of purchase. To redeem a gift card, mention it when you book and include the gift card code, and it will be applied toward your service. Gift cards are non-refundable. They may be transferred to someone else only with our approval in writing by email.
Clients under 18
Clients under 18 need the consent of a parent or guardian to book. For in-person sessions, a parent or guardian must be present.
Training program
Our color analysis training teaches skills and methods; it does not guarantee income, clients or business success. Any earnings figures we share are typical industry ranges, not promises. Our certificate of completion recognizes completion of The Stylery's program and is not a government license.
Training refunds
Training programs are non-refundable once course access has been granted or the cohort has begun.
Your photos and privacy
Photos you share are used only to complete your analysis. We never publish your photos or details without your written permission.
Your guides and materials
Your season guides, reports, digital swatches, style guides and other materials are created by The Stylery Colour Studio for your personal use. Please do not copy, share, resell or distribute them, in whole or in part, without our written permission.
Product links and affiliate disclosure
Our guides and resources may include links to products we recommend. Some are affiliate links, which means we may earn a small commission if you make a purchase, at no extra cost to you. We only recommend products we believe are helpful, and you are never required to buy anything.
Website and booking information
When you book or contact us, we collect the information you share, such as your name, email, phone number and appointment details, to schedule and provide your service and to send reminders. We do not sell your personal information. Payment information is handled by our payment provider.
Limitation of liability
Our recommendations are guidance only. Decisions about clothing, makeup, hair color, cosmetic treatments and purchases are yours, and we are not responsible for the results of those choices or for third-party products or services. To the fullest extent permitted by law, our total liability for any claim related to our services is limited to the amount you paid for that service.
Changes to these policies
We may update these policies from time to time. The policies in effect when you book apply to your booking. These policies are governed by the laws of the State of Minnesota.
Your happiness matters.
We want every client to leave happy and confident in their colors and style. If something doesn't feel right, please reach out to thestylerystudio@gmail.com. We're always open to talking it through and will work with you to try to make it right.
Questions
Please reach out at thestylerystudio@gmail.com or (612) 564-0586 before booking if anything here is unclear.